Due diligence navigator

Topic	Resource
Corporate Information	Corporate information about Barracuda Networks, Inc.: Full company name and trade registry number Leadership Team
Product / Service Terms	Product guides containing: Product / service description Service Levels, when applicable Customer Data storage at rest locations, including retention periods and security Technical Support Terms Key details of Barracuda technical support processes and response levels End of Sale and End of Support Terms
Legal Terms & Regulatory Information	Barracuda Terms & Conditions Core terms governing customer use of Barracuda products and services Non-Disclosure Agreement (NDA) E-sign document for customers needing a confidentiality agreement before receiving restricted materials Barracuda Supplier Terms and Conditions Standard terms on which Barracuda contracts with third party vendors Supplier Code of Conduct DORA Article 30 Amendment for EU financial services customers Product accessibility information Trade compliance information Overview of key regulations and how we assist our customers, including the following key laws and regulations: EU Network and Information Security Directive 2 (NIS2) EU Digital Operational Resilience Act (DORA) EU AI Act EU Cyber Resilience Act EU Data Act U.S. 2018 Cloud Act U.S. Financial Industry Regulatory Authority (FINRA)
Insurance Details	Certificate of Insurance Online request form
Data Protection & Privacy	Access key Barracuda data privacy documents and information, including: Barracuda Global Data Processing Addendum Privacy notice Business associate agreement for U.S. Customers subject to HIPAA requirements List of Critical Vendors and Sub-processors Privacy mapping documents, detailing how Barracuda complies with global privacy and data protection laws and requirements (including UK, European Economic Area, India, Japan, Singapore and more)
Artificial Intelligence (AI)	How Barracuda uses AI in its products and services Barracuda IQ Service Description
Security	Barracuda Security Incident Notification process Notification process and timescales in the event of a security incident Certifications applicable to Barracuda Networks, Inc. and its products (e.g. SOC 2 and ISO27001) Security advisories and product vulnerability information
Code of Conduct & Ethics	Barracuda Code of Business Conduct and Ethics, Anti-corruption commitment statement and ethics reporting process
Business Continuity	Barracuda Business Continuity Statement

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