Barracuda Trust Center

BarracudaONE® Platform and Barracuda IQ™ AI Engine

The award-winning BarracudaONE® Platform is not only the customer entry point for Barracuda products but also contains value-added features and tools for controlling risk and more.  The Barracuda IQ™ AI Engine powers the BarracudaONE Platform as well as Barracuda products.

Products

Explore the Barracuda product families below. View and subscribe to the current operational status of supported Barracuda cloud services at status.barracuda.com.

Security certifications and attestations

View our current portfolio of security certifications & attestations, as well as the latest status of additional security certifications on our roadmap.

Data center locations

Barracuda cloud-based SaaS offerings, and associated customer data (if applicable), are available in the Data center locator.

Regulatory compliance

Barracuda and its customers are subject to laws across the globe. Explore how we comply and strive to assist in our customers’ compliance requirements.

Frequently Asked Questions

Our Trust Center is the primary ‘self-service’ resource to help complete your due diligence questionnaire.

To find information, you can:

  • Ask Bailey, our AI assistant. Bailey uses information from the Trust Center and other approved Barracuda resources to answer your question; or
  • Use our due diligence navigator to go directly to the relevant Trust Center resources.

The terms and conditions applicable to the supply and use of Barracuda products and services are available at: https://trust.barracuda.com/legal. Specific terms may vary depending on the product, service, or customer agreement. Customers should review all applicable documentation, including any product-specific terms, prior to use.

Our Barracuda IQ AI Engine enhances products in various ways. To learn more about how specific offerings leverage Barracuda IQ, refer to the product guide. Customer data is never shared to train third party Large Language Models (LLMs). 

Learn more about AI information.

Yes. Barracuda implements encryption at rest and in transit for customer data. Additionally, specific encryption methods and implementation details may vary by product and are documented in product-specific documentation where applicable.

Please see the product guide.

Data retention periods and deletion processes vary by product and service. Please refer to the applicable product guide document for product-specific retention and deletion information.

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