Privacy

Barracuda AI brings together advanced systems and tools to form a dynamic infrastructure, enhancing our capabilities in threat detection, product delivery, business operations, and software development.

Data protection and infrastructure security are essential elements in the creation and implementation of advanced AI technologies. Protecting data and establishing reliable, secure systems that can scale with technological advancements, by design, is critical for AI systems.

What is Barracuda AI?

Barracuda AI comprises advanced artificial intelligence technologies, including machine learning, deep learning, generative AI, and curated AI solutions. This tech foundation supports Barracuda’s intelligent business operations, AI-enhanced development, automated threat detection, and cybersecurity services. Engineered on a robust and secure infrastructure, Barracuda AI enables responsible AI innovation that safeguards our customers against advanced cyber threats and drives our business.

What Barracuda AI Can Do

Threat Detection and Security

Our AI Threat Detection Platform’s sophisticated machine and deep learning models integrate engineered threat intelligence and real-time inference technology to protect customers from cybersecurity threats. Generative AI helps us identify indicators of compromise in customer data, assess threat risk, and proactively respond to prevent adverse incidents.

Customer Experience and Communication

AI Assistants and data gathering tools within our services provide timely feedback, clear access to threat risk information, and automated support ticketing for customers. These features help ensure responsive, seamless user experiences making Barracuda products easy to buy, deploy, and use.

Beyond customer-facing benefits, Barracuda AI also drives significant improvements in internal operations and workflow efficiency.

Business and Workflow Efficiencies

Our teams leverage proprietary and approved third-party AI tools to automate internal processes, enhance workflows, collaborate cross-functionally, and speed up development. Using Barracuda AI, developers create and evaluate code faster, data analytics deliver sales insights, security teams keep up with evolving threats, and even legal research and workflows are enhanced through automation.

Data Driven AI

AI requires data to do its job. By processing Systems Data—including Threat Data and Threat Intelligence—Barracuda AI remains agile and effective in real-time cyber protection.

• Systems Data encompasses data generated or collected through customers’ use of our products and services, such as logs, session data, telemetry, support and usage statistics, threat intelligence or actor data, potentially malicious files, and derivatives thereof.

• Threat Data refers to raw information used to distinguish between normal and malicious behavior or content.

• Threat Intelligence is curated and enriched information, drawing from many sources—including Threat Data—to train and inform our algorithms and models.

Barracuda AI continually learns from Threat Data artifacts like the malicious emails and files processed through our products and services. Regular ingestion and enhancement of this data keeps Barracuda AI current, allowing it to accurately identify threat indicators and protect our customers.

Data Protection within Barracuda AI

Safeguarding data is central to Barracuda AI’s mission. Every byte of information processed within Barracuda AI—whether telemetry, threat intelligence, or workflow artifacts—is protected by Barracuda Security practices.

Data processed by Barracuda AI is encrypted both in transit and at rest, leveraging state-of-the-art cryptographic protocols. Secure, private cloud infrastructures—across Azure, AWS, and, where applicable, Google Cloud—ensure strict access control, preventing unauthorized access and reducing the risk of data breaches. Regular security audits, penetration testing, and vulnerability assessments are conducted to proactively identify and address potential weaknesses.

Access to sensitive data at Barracuda is governed by the principle of least privilege access and enforced through authentication, authorization, and monitoring mechanisms. Access controls ensure that data can only be accessed by authorized team members for legitimate business purposes. All data interactions are logged and monitored continuously for anomalous activities, enabling swift detection and response to any incidents.

Barracuda AI also employs advanced anomaly detection and threat monitoring tools, ensuring that any attempt to compromise data integrity or privacy is quickly identified and mitigated. Compliance with international data protection standards, like GDPR, CCPA, DORA, etc., is maintained through training, policy implementation, and technical controls. Our Privacy Notice provides further details about how we process personal data within our systems.

If you have questions about Barracuda AI, please contact Privacy@Barracuda.com.